Stephanie Vitacco and her team (Chung Mi, Joey, Sue, Dessie)
are true real estate professionals that are highly experienced, knowledgeable
and capable. Once you meet Stephanie, you will have a great feeling of a person
who truly cares about your needs as she is a very attentive listener,
understands the "ins and outs" of selling or buying a home in the San
Fernando Valley and beyond. Her attention for detail and her immediate follow
through are unique in today's world where everyone is rushing to make the next
deal. We were in constant contact with her and her team (Chung Mi, Joey,
Dessie, Sue, etc) every step of the way as we were out of the country and
literally finalized the sale remotely. You can't get this accomplished polished
service unless the team representing you is detailed, organized, prompt. If you
seek a true professional to sell your home or to find the right home, utilize
Stephanie's knowledge and experience to get the job done in a timely efficient,
and friendly, stress free environment. Her years in real estate speak for
itself as she has over 7,000 successful transactions...that’s a lot of happy
families.
-Tom & Yuko L.
We interviewed 5 well-qualified brokers and we chose Team
Vitacco. Stephanie, Joey, Dessie, and Chung Mi were amazing. We couldn't have
picked a better group. They were professional and extremely kind throughout
this process, and they brought an invaluable network to get our home fully
prepared and marketed in a world-class way. Furthermore, Stephanie referred me
to a phenomenal broker to help me buy a home in another market. Team Vitacco
truly saw this process through for us, from beginning to end! Thank you
Stephanie for your invaluable advice and your guidance on this deal. Your
consistent demeanor was critically important to me and my family for this
emotional process. Your contract knowledge, and your willingness to have the
tough conversations with both me and the counter party helped me get to get
this deal done at the price that I wanted. For all the things I'm truly
grateful to you and your amazing team.
-Andy & April M.
It had been 35 years since our last real estate transaction,
and we really didn't know what to expect. Stephanie Vitacco was recommended to
us by a family member so we called, and met several times prior to listing. The
first discussions were about our needs, goals, and timelines. Her advice was
absolutely accurate from how best to allocate limited resources to which tree
limbs needed to be removed to best reveal the house. She had a vision, and
communicated it in an understandable and easy to execute plan. And the staging
piece while still living on premises was invaluable. When it was time to list
she clearly explained the contract, and what to expect in the showing process.
Then she introduced her fabulous team of experts who held our hands through the
showing schedules, sorting through the complex offers and counters, all the
inspections, and all the escrow papers. Everyone on that team is as personable
and professional as Stephanie. They were completely accessible, and we got
answers and directions in a timely manner, usually within minutes. If you're
looking for the best possible outcome in the real estate market contact Team
Stephanie Vitacco.
-John and Valerie Angello
Best ever. I highly recommend Stephanie and her team. They
work hard to get you the best deal they can while communicating very well
during the process. She sold my home in four days by using her expertise and
connections to advertise and show it to a broad audience.
-Bob L.
It has been a true pleasure to work with Stephanie and her
whole team! We were fairly new to the home selling process and we knew that we
wanted someone with years of experience, confidence, and a strong knowledge of
the real estate market in the San Fernando Valley. We interviewed several
realtors before talking with Stephanie, who instantly became our perfect match!
Stephanie scheduled a few meetings to get to know us, go over the process, and
answer all of our questions. She is not only warm and friendly, but also
incredibly impressive with her knowledge of the real estate market. She was
honest and thorough with her recommendations of what needed to be done in terms
of repairs/updates before our house went on the market. Her team was very
helpful with everything from the professional photography and videography, to
the clear communication regarding showings, to supporting and coaching us
through the whole process. The sale of our house was over in the blink of an
eye - literally. From the day we went live on the MLS until the close of escrow
was only 26 days! On top of that, our house sold for over asking price! This
was all thanks to the brilliant work and never-ending support from Stephanie,
Chung Mi, Joey, and the whole team! Team Vitacco, we sincerely thank you for
being there for us and truly looking out for our best interests. We couldn’t
have asked for a better team to represent us and because of you, we had an
incredibly smooth and successful home selling experience!
-Janel R.
What can I say about Stephanie and Team Vitacco that hasn’t
already been said? Professional Caring Respectful Covid Compliant Negotiators
par excellence! Sold our home in a week. Multiple offers!
-Susan G.
Stephanie Vitacco is by far the best Real Estate Agent/Pro
we have ever known. She is so knowledgeable with 30+ years of experience. She
knows the Valley like the back of her hand. And she has helped us sell our two
homes and earn more than we had thought. Stephanie has a complete team from
Chung Mi the director of operations to so many wonderful people/professionals.
As I mentioned before we attained Stephanie’s services twice because she is
simply the best. We HIGHLY recommend Stephanie and her team.
-Brian and Sara
We love Stephanie! Her level of expertise and experience is
not only extremely rare in today's world, but working with her is actually a
joy, because she's so cool and such a lovely person. When we sat down with her,
she said "start packing" ... ya right ... well ... with multiple
offers in less than 48 hours, she was shockingly right! Every step of the way
was fast and focused, and if there was a hiccup, she made it vanish instantly
... like magic. We also had the pleasure of working with her incredible team,
who were all totally on their game ... our main contact we spoke with is Chung
Mi, who is awesome and a gem. If you're truly serious about getting things
done, and want to get the finest realtor you could dream of working with, call
Stephanie Vitacco.
-Linda L.
As a former real estate agent, I remember your name from
2012 when we were both with Coldwell Banker. You were recognized as #1 agent in
Woodland Hills and for the company. I
knew you as a successful agent for listing and selling properties therefore,
when we decided to sell our home and move to a new property, I recalled your
confidence, expertise and outstanding performance in listing and selling
properties. You were the first and last person that I thought to list my home
for rapid and efficient sale.
The transaction was smooth due to your incredible team
efforts, which were persistent, efficient with optimistic attitude. They could
deliver the Escrow within time limit and close it successfully.
I appreciate all you have done in selling my home and admire
your knowledgeable team that assisted you in this achievement.
I am always ready and grateful to recommend you and your
team to my co-workers, friends and family for their Real Estate needs.
-Mike A.
As an exec. producer of two successful TV series, we deal
with professionals daily. As the owner and tenant of several properties over
the years, we have worked with many Real Estate execs but no one has impressed
us like you. You have that rare combination of steel and velvet-and are one of
the shrewdest negotiators (fortunately in our behalf) I've ever met. The offer
still stands should you ever decide you want to become a producer. Thanks again
for helping us to get this home at the lowest price possible, finding buyers
for our home within weeks from listing, even though we priced our home quite
high for the neighborhood, representing both parties with tremendous finesse,
getting both escrows to close concurrently, finding solutions to the many
problems that seemed to surface daily due to the sellers situation, non
responsive brokers, alarming home inspection reports, strange and sometimes
unreasonable demands by the sellers and us and mainly just being there for us
night and day. You really went beyond the call of duty---even well after the
deals were finalized and you were paid. That is the best evidence of all that
you truly have our interests at heart. Feel free to use our name as a reference
anytime.
-Jeffrey Goddard
Thank you very much for assisting Ryan and I in selling our
house. You made the task a more pleasant and less stressful event. We
appreciated your professionalism and dedication. You and your staff made sure
that everything was completed in a timely manner without provocation from us.
We did not worry that the deal would fall apart because of something on our
end. Ryan and I would definitely recommend you to other homeowners. I hope that
other people will continue to use your services as a real estate agent. Thank
you again.
-Erin Young
Thank you so much for a job well done and the excellent
service that you gave us. After being in our home for 17 years, we were really
unaware of all the work needed to buy and sell a home. You and your staff did a
fantastic job with both of our needs. We will make a point of letting everyone
we know, in need of real estate services, that you are truly the best. Thanks
again for everything and we appreciate all of your hard work.
-Bob & Linda Kasha
Your service was excellent and the house sold so quickly that
we were almost not prepared. You had alot of good contacts and used your
resources very efficiently. It was a very good experience for me even
considering my situation. Adriana was efficient and courteous always and I am
sure an invaluable member of your staff. Thank you for everything and I
certainly would consider your services should the need arise.
-Debby Epstein
Jack and I want to thank you and your team for your tireless
efforts in finding us our home. You guided us to a wonderful neighborhood in
addition to the house that best suited our needs: one-floor, central hall
traffic flow, indoor laundry and built-ins in kitchen. We are very happy here!
We sincerely appreciate your constant attention to the details that went with
the entire transaction. You notified us of new listings that met our
requirements, networked with your colleagues to find us a house, got us into
houses in a very timely way, provided us with comparable listings of the
different neighborhoods to ascertain value, thoroughly explained the details of
the contracts, and stayed on top of each and every step of the entire purchase
process. You made everything flow smoothly in spite of several potential
inherent obstacles. Working with a professional brings calm to a daunting
experience. You and your team were super to work with! Thank you so very much.
-Lee Weissman
I wanted to take a moment to say thank you from both Kathy
and I for all of the hard work and professionalism you put into finding and
negotiating our new home. I think I am accurate in saying that this process
took almost 18 months and during this time, I was impressed by the way you and
your staff handled our needs and requests. It goes without saying that we are
big fans of yours and will not hesitate in recommending you to anyone that may
be thinking about selling or buying a home. Best wishes from the both of us,
thanks again for all of your hard work, and feel free to use us as a reference
in the future.
-Jeffrey R. Anthony
It’s not possible to tell you the many times you kept me
from mentally going off that cliff. Your calm approach and basic bottom-line
delivery was truly instrumental in making it through this process. Obviously,
if there is anyone who needs a broker, I will recommend you wholeheartedly.
-Mae Coleman-Brown
I knew from our first professional contact that you were the
one of the best realtors in the Valley-later I learned that you were named
"one of the economic powerhouse of the San Fernando Valley, Los Angeles
Business Journal, and I know why now.
When we purchased our home in Woodland Hills, CA, my wife
and I had such a poor experience with both realtors that we were very
particular with whom we were to select to represent our new interests. But, we
knew from the moment we met you that you were the realtor who would best meet
our needs. Your professionalism, promptness, preparedness, flexibility, and
genuine kindness were immediately apparent. The final say was our dog, honey,
who takes days to warm up to an individual but who was parked at your feet most
of our meeting.
We were misty when reading through your C.V. and
accomplishments. You did not let us down. You understood when we asked for a
delay in listing. You were flexible when we received ten bids on the first day.
You were cool, calm, and collected when you had to go back to the two highest
bids and you were resolute in your handling of the final outcome. Never
overbearing, but always delivering timely and well thought out of guidance. You
were, and are, the best realtor in the California market.
But we understand that you can only deliver superlative
customer service with a superlative support staff and this is exactly what you
have. Without mentioning names, each one of your staff has an innate need to
please the customer, no matter how crazy a transaction may get and no matter
the timeline. Saturday hours, after hours follow up calls, extraneous duties
that would not normally be handled by a similar staff is all in a days work for
the assembled troop of superstars. To them we give a big thank you for all
their hard work to make our experience so seamless and worry-free.
Lastly, Stephanie, we would like to comment on your follow
up long after the checks have been deposited. When we were having a problem
with our new loan, you caught wind of it and put in a call to see how you could
be of assistance. That was just an awesome display of caring and, need we say
again, excellent customer service.
We say this without hesitation and with all sincerity, You
have our business for life!
-Timothy and Suzanne Toton
Dear Stephanie,
Dolores, Julie and I want to thank you and your staff for
all your hard work in selling our two houses and finding one perfect one for us
in Woodland Hills. Without a doubt, we would not have been successful in the
bidding process on our new home without your expertise and knowledge. We especially
want to thank you for your unwavering confidence in selling Dolores’s home in
West Hills. You made it happen when it seemed impossible.
We also want to thank Diane and the crew for being so
professional and so cheerful in talking with us, answering all of our questions
and guiding us through what seemed like endless paperwork. Before starting this
process, we spoke with several agents. You stood out as the most knowledgeable
and professional. We will gladly tell anyone who asks that if they ever need to
buy or sell a house, you’re the best.
Wishing you continued success.
-Jane Robison, Julie Vlasich and Dolores Vlasich
