As an exec. producer of two successful TV series, we deal with professionals daily. As the owner and tenant of several properties over the years, we have worked with many Real Estate execs but no one has impressed us like you. You have that rare combination of steel and velvet-and are one of the shrewdest negotiators (fortunately in our behalf) I've ever met. The offer still stands should you ever decide you want to become a producer. Thanks again for helping us to get this home at the lowest price possible, finding buyers for our home within weeks from listing, even though we priced our home quite high for the neighborhood, representing both parties with tremendous finesse, getting both escrows to close concurrently, finding solutions to the many problems that seemed to surface daily due to the sellers situation, non responsive brokers, alarming home inspection reports, strange and sometimes unreasonable demands by the sellers and us and mainly just being there for us night and day. You really went beyond the call of duty---even well after the deals were finalized and you were paid. That is the best evidence of all that you truly have our interests at heart. Feel free to use our name as a reference anytime.
Thank you very much for assisting Ryan and I in selling our house. You made the task a more pleasant and less stressful event. We appreciated your professionalism and dedication. You and your staff made sure that everything was completed in a timely manner without provocation from us. We did not worry that the deal would fall apart because of something on our end. Ryan and I would definitely recommend you to other homeowners. I hope that other people will continue to use your services as a real estate agent. Thank you again.
Thank you so much for a job well done and the excellent service that you gave us. After being in our home for 17 years, we were really unaware of all the work needed to buy and sell a home. You and your staff did a fantastic job with both of our needs. We will make a point of letting everyone we know, in need of real estate services, that you are truly the best. Thanks again for everything and we appreciate all of your hard work.
-Bob & Linda Kasha
Your service was excellent and the house sold so quickly that we were almost not prepared. You had alot of good contacts and used your resources very efficiently. It was a very good experience for me even considering my situation. Adriana was efficient and courteous always and I am sure an invaluable member of your staff. Thank you for everything and I certainly would consider your services should the need arise.
Jack and I want to thank you and your team for your tireless efforts in finding us our home. You guided us to a wonderful neighborhood in addition to the house that best suited our needs: one-floor, central hall traffic flow, indoor laundry and built-ins in kitchen. We are very happy here! We sincerely appreciate your constant attention to the details that went with the entire transaction. You notified us of new listings that met our requirements, networked with your colleagues to find us a house, got us into houses in a very timely way, provided us with comparable listings of the different neighborhoods to ascertain value, thoroughly explained the details of the contracts, and stayed on top of each and every step of the entire purchase process. You made everything flow smoothly in spite of several potential inherent obstacles. Working with a professional brings calm to a daunting experience. You and your team were super to work with! Thank you so very much.
I wanted to take a moment to say thank you from both Kathy and I for all of the hard work and professionalism you put into finding and negotiating our new home. I think I am accurate in saying that this process took almost 18 months and during this time, I was impressed by the way you and your staff handled our needs and requests. It goes without saying that we are big fans of yours and will not hesitate in recommending you to anyone that may be thinking about selling or buying a home. Best wishes from the both of us, thanks again for all of your hard work, and feel free to use us as a reference in the future.
-Jeffrey R. Anthony
It’s not possible to tell you the many times you kept me from mentally going off that cliff. Your calm approach and basic bottom-line delivery was truly instrumental in making it through this process. Obviously, if there is anyone who needs a broker, I will recommend you wholeheartedly.
I knew from our first professional contact that you were the one of the best realtors in the Valley-later I learned that you were named "one of the economic powerhouse of the San Fernando Valley, Los Angeles Business Journal, 2003, and I know why now.
When we purchased our home in Woodland Hills, CA in 1998, my wife and I had such a poor experience with both realtors that we were very particular with whom we were to select to represent our new interests. But, we knew from the moment we met you that you were the realtor who would best meet our needs. Your professionalism, promptness, preparedness, flexibility, and genuine kindness were immediately apparent. The final say was our dog, honey, who takes days to warm up to an individual but who was parked at your feet most of our meeting.
We were misty when reading through your C.V. and accomplishments. You did not let us down. You understood when we asked for a delay in listing. You were flexible when we received ten bids on the first day. You were cool, calm, and collected when you had to go back to the two highest bids and you were resolute in your handling of the final outcome. Never overbearing, but always delivering timely and well thought out of guidance. You were, and are, the best realtor in the california market.
But we understand that you can only deliver superlative customer service with a superlative support staff and this is exactly what you have. Without mentioning names, each one of your staff has an innate need to please the customer, no matter how crazy a transaction may get and no matter the timeline. Saturday hours, after hours follow up calls, extraneous duties that would not noramlly be handled by a similar staff is all in a days work for the assembled troop of superstars. To them we give a big thank you for all their hard work to make our experience so seamless and worry-free.
Lastly, Stephanie, we would like to comment on your follow up long after the checks have been deposited. When we were having a problem with our new loan, you caught wind of it and put in a call to see how you could be of assistance. That was just an awesome display of caring and, need we say again, excellent customer service.
We say this without hesitation and with all sincerity, You have our business for life!
Very Truly Yours,
Timothy and Suzanne Toton
Dolores, Julie and I want to thank you and your staff for all your hard work in selling our two houses and finding one perfect one for us in Woodland Hills. Without a doubt, we would not have been successful in the bidding process on our new home
without your expertise and knowledge. We especially want to thank you for your unwavering confidence in selling Dolores’s home in West Hills. You made it happen when it seemed impossible.
We also want to thank Diane and the crew for being so professional and so cheerful in talking with us, answering all of our questions and guiding us through what seemed like endless paperwork. Before starting this process, we spoke with several agents. You stood out as the most knowledgeable and professional. We will gladly tell anyone who asks that if they ever need to buy or sell a house, you’re the best.
Wishing you continued success in the New Year.
-Jane Robison, Julie Vlasich and Dolores Vlasich